Shipping & Delivery Policy — Onlanekart

Last Updated: 19 January 2026

At Onlanekart, we aim to provide timely and reliable delivery of your orders. This Shipping & Delivery Policy outlines delivery timelines, charges, and related terms.

1. Delivery Areas

  • We deliver to locations across India. Service availability may vary by city or region.
  • Delivery may not be available in remote or restricted areas.
  • The App auto-detects your delivery location; please ensure the address is accurate.

2. Delivery Timelines

  • Estimated delivery times are provided at checkout and depend on product availability and location.
  • Typical delivery time is 2–7 business days, unless otherwise stated.
  • Delays due to courier partners, weather, or other unforeseen circumstances may occur.

3. Shipping Charges

  • Shipping charges, if applicable, are displayed at checkout.
  • Free shipping may apply on eligible orders as per promotions.
  • Any additional charges due to remote locations will be communicated before dispatch.

4. Order Tracking

  • You can track your order status via the app.
  • Tracking information is provided once the order is dispatched.
  • For any issues with tracking, contact support@onlanekart.com.

5. Delivery Exceptions

  • We are not responsible for delays caused by courier services, traffic, natural disasters, or other events beyond our control.
  • If delivery is unsuccessful due to incorrect address or unavailability of recipient, we may attempt re-delivery or return the package.

6. Contact for Shipping Queries

If you have any questions or concerns about delivery, contact:

Onlanekart Support
Email: support@onlanekart.com
Phone: +91-7888824573
Website: https://onlanekart.com

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